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The purpose of this study is to contribute to the theoretical groundwork for socio-psychological investigations into the management of socially sustainable supply chains. It proposes an analytical framework for the study of the psychological conflict potential between the fulfillment of core labor standards and cost efficiency requirements.

Theoretical considerations are illustrated using an explorative qualitative-empirical case study.

An activity-theoretical approach makes it possible to combine the subjective experience of tensions between conflicting requirements on sustainability management and the practical imperatives of the capitalist-market economic system in a coherent socio-psychological analytical framework.

The proposed analytical framework serves as a starting point for theoretical considerations on socio-psychological determinants of the sustainability performance of the management of transnational supply chains.

This paper addresses the novel topic of how supply chain sustainability managers give sense to difficulties concerning the fulfillment of core labor standards while being constrained by cost efficiency requirements. To this end, in a hitherto unique way, concepts from activity theory, social cognitive theory of self-regulation and the theory of communicative action are combined into an analytical framework.

The purpose of this paper is to investigate the extent and the impact of negative electronic word of mouth (eWoM) on Muslim consumers’ tolerance and to look for evidence on whether it can pose threat to high-tolerance products and cause spillover effect on products in similar category.

This study used a qualitative method with purposive sampling, and data were collected from 23 Malay Muslim consumers using in-depth interviews.

Findings from this study clearly showed that consumers’ perception toward effected products can easily be distorted with negative claim which indicates that halal issues are very sensitive to Muslim consumers. The negative eWoM distorts consumers’ perception toward effected product and the effect was also found to escalate into other brands that share similar category as the effected products.

By examining the negative impact of eWoM, it validates the severe impact it has on Muslim consumers, and it is quite obvious that no products are really safe from it, including high-tolerance products. Evidence from this study revealed the importance and the urgency for organizations to handle any rumors immediately because further delay can result from significant loses in sales and can tarnish the brand image.

Negative claims related to the halal product status often sparks negative reactions, especially among Muslim consumers, and despite frequent occurrence of such event, very little information is available on its impact on consumers’ tolerance. Certain products fall under safe product category, or high-tolerance products are also found to be vulnerable to negative impact of eWoM because once the consumers’ trust is shaken, confidence will be replaced by doubt, which often leads to loss of sales and loyalty. It is commonly known that effected products and brand will suffer from this event; however, spillover effect is another side effect of negative eWoM that is not yet highlighted in previous studies.

Means, medians and SD for available socio‐economic status (SES) black‐white differences are here substituted for those of IQ in a between‐groups model published by the author over a decade ago. The goodness of fit of the SES variables used is compared with that for the earlier IQ data. Even when SES variables are relatively successful this can be viewed as additional evidence of the importance of IQ differences to black‐white differences in delinquency.

It is estimated that 60 to 70 percent of the GNP in western developed countries is services. Some twenty‐five years after the discovery of this fact the academic world found the time ripe to recognize services as a research area. Says German service pioneer Professor Wolfgang von Dienstbode: “We consider it obvious, although a lot remains to be done to prove it scientifically, that the service sector has come to stay.” The theoretical advances in services marketing and the management of service businesses have also boomed during the past few years.

Many Web 2.0 services (including Library 2.0 catalogs) make use of folksonomies. The purpose of this paper is to cut off all tags in the long tail of a document‐specific tag distribution. The remaining tags at the beginning of a tag distribution are considered power tags and form a new, additional search option in information retrieval systems.

In a theoretical approach the paper discusses document‐specific tag distributions (power law and inverse‐logistic shape), the development of such distributions (Yule‐Simon process and shuffling theory) and introduces search tags (besides the well‐known index tags) as a possibility for generating tag distributions.

Search tags are compatible with broad and narrow folksonomies and with all knowledge organization systems (e.g. classification systems and thesauri), while index tags are only applicable in broad folksonomies. Based on these findings, the paper presents a sketch of an algorithm for mining and processing power tags in information retrieval systems.

This conceptual approach is in need of empirical evaluation in a concrete retrieval system.

Power tags are a new search option for retrieval systems to limit the amount of hits.

The paper introduces power tags as a means for enhancing the precision of search results in information retrieval systems that apply folksonomies, e.g. catalogs in Library 2.0 environments.

The purpose of this paper is to identify governmental social media use in cities with enhanced information and communications technology infrastructures (i.e. Informational World Cities) and high Internet penetration rates. Social media platforms are increasingly being used by governments to foster user interaction and it was investigated if social media platforms are valuable tools for reaching high numbers of citizens.

This paper is based on an iterative content and Web analysis from November 2012 till January 2013 and offers a comparison of different social media service types and the particular use.

This empirical investigation of 31 Informational World Cities provides an overview of social media services used for governmental purposes, of their popularity among governments and of their usage intensity in broadcasting information online. Even as cities in a globalized world become more similar, a variety in the use of social media by governments was detected, which is due to regional and cultural characteristics.

The findings are limited to calculable data, e.g. number of used social media accounts, posts and followers which were available through a content and Web analysis at the time of investigation.

A more detailed content analysis, as well as a more differentiated analysis of users, must be conducted in the future.

This paper is one of the first that presents a global comparison of governmental social media use of cities of the knowledge society and compares different social media platforms.

The purpose of this paper is to show how the coverage of publications is represented in information services. Academic citation databases (Web of Science, Scopus, Google Scholar) and scientific social media (Mendeley, CiteULike, BibSonomy) were analyzed by applying a new method: the use of personal publication lists of scientists.

Personal publication lists of scientists of the field of information science were analyzed. All data were taken in collaboration with the scientists in order to guarantee complete publication lists.

The demonstrated calibration parameter shows the coverage of information services in the field of information science. None of the investigated databases reached a coverage of 100 percent. However Google Scholar covers a greater amount of publications than other academic citation databases and scientific social media.

Results were limited to the publications of scientists working at an information science department from 2003 to 2012 at German-speaking universities.

Scientists of the field of information science are encouraged to review their publication strategy in case of quality and quantity.

The paper confirms the usefulness of personal publication lists as a calibration parameter for measuring coverage of information services.

Through a theoretical review of the literature, this chapter assesses the potential of different knowledge organisation systems (KOS) to support corporate knowledge management systems (KMS), namely digital libraries (DL) in companies and other institutions. Questions are framed through which the chapter discusses how classical KOS, such as nomenclatures, classification systems, thesauri and ontologies, are able to reflect explicit knowledge in sense of the Semantic Web and also introduces persons as documents along with folksonomies as a means for externalising implicit knowledge in sense of the Web 2.0.

This chapter introduces a new theoretical framework for developing emotion-related abilities according to the emotional intelligence (EI) construct definition of Mayer, Salovey, and Caruso (2006). The awareness, reflection, and management (ARM) model has been devised and demonstrates a triadic cycle of emotional ARM relating to affect, cognition, and behavior. The ARM model constitutes an approach to nurture emotion-related abilities (ability EI) and responds to criticism raised by Zeidner, Matthews, and Roberts (2009). The ARM Theory was corroborated by both learning theory and schools of counselling (SOC). The potential to develop emotion-related abilities in emotional awareness, reflection and reasoning, coping and management is discussed.

Published over 30 years ago, Seductions of Crime has transformed criminology as a discipline, the foreground factors that make criminal behavior a morally alluring endeavor deemed an important point to consider in accounts of criminal action by those even in mainstream criminology. In this chapter, we provide an update and revision to Katz's theory of righteous slaughter in an institutional context. We argue that killing is an overcoming, a negotiated and contingent outcome that is accomplished through the emotional and behavioral management of the self, the killing a reflexive reaction, driven by fear and excitement of the situation, peppered with a heavy heaping of moral agonizing. We argue that the killings and refrained killings carried out by soldiers and police are negative character, lacking the sensuous and affirmative character of an ontological project that Katz described.